Our knowledge and efficiency at the benefit of your money

Debt Recovery

The obvious, risk-free solution to recovering your bad debts.

Judgment Management

ARM Collection Agency has the expertise, the technology and a network of bailiffs to effectively manage the voluntary or forced execution of your judgments.

ARM’S ADVANTAGES.

Quality and security

The rigour with which ARM Collection Agency is required to maintain a high level of efficiency in information quality and security management processes is demonstrated by the ISO-9001, PCI and SOC 2 Type 2 certifications we have attained. Given the significant financial impacts, ARM is using all available means to ensure the protection of its sensitive data and that of its clients.

Partnerships

One of ARM’s distinctive strengths in the debt collection industry is without a doubt its collaboration with a bailiff’s network. Through this well-established network, ARM is present locally, where the debtors are. This proximity allows ARM to investigate, trace, serve and collect from your debtors the amount they owe you, with an efficiency that you can’t find elsewhere.

Commitment and performance

Performance is ARM’S purpose. The subjugation of multiple performance indicators insures the efficiency of our collection operations. We developed, over the years, a strong organizational culture based on commitment and performance. The accession of the participants is whole and contributes to the involvement of the entire staff in ARM’s success.

Technologies

Our interactive online platform allows our clients to assign their files, monitor their progress and easily interact with our customer service, all in a highly secure environment. It is possible to track each of the recovery steps for all assigned cases, as well as to get an overview on the performance of your inventory. This transparency, which is uncommon in the collection industry, profoundly deepens the business relationship between ARM Collection Agency and its clients.

ARM in numbers.

Over 7000 CLIENTS

Over 200 EMPLOYEES in Shawinigan, Longueuil, Trois-Rivieres and Hawkesbury

68 YEARS of experience and expertise

Presence in Canada’s 10 PROVINCES and 3 territories

1

ONE AND ONLY CONCERN:
our client’s satisfaction.