Our knowledge and efficiency at the benefit of your money
The obvious, risk-free solution to recovering your bad debts.
ARM Collection Agency has the expertise, the technology and a network of bailiffs to effectively manage the voluntary or forced execution of your judgments.
Quality and security
The rigour with which ARM Collection Agency is required to maintain a high level of efficiency in information quality and security management processes is demonstrated by the ISO-9001, PCI and SOC 2 Type 2 certifications we have attained. Given the significant financial impacts, ARM is using all available means to ensure the protection of its sensitive data and that of its clients.
One of ARM’s distinctive strengths in the debt collection industry is without a doubt its collaboration with a bailiff’s network. Through this well-established network, ARM is present locally, where the debtors are. This proximity allows ARM to investigate, trace, serve and collect from your debtors the amount they owe you, with an efficiency that you can’t find elsewhere.
Commitment and performance
Performance is ARM’S purpose. The subjugation of multiple performance indicators insures the efficiency of our collection operations. We developed, over the years, a strong organizational culture based on commitment and performance. The accession of the participants is whole and contributes to the involvement of the entire staff in ARM’s success.
Our interactive online platform allows our clients to assign their files, monitor their progress and easily interact with our customer service, all in a highly secure environment. It is possible to track each of the recovery steps for all assigned cases, as well as to get an overview on the performance of your inventory. This transparency, which is uncommon in the collection industry, profoundly deepens the business relationship between ARM Collection Agency and its clients.
ARM in numbers.
Over 7000 CLIENTS
Over 100 EMPLOYEES in Shawinigan and Ajax
68 YEARS of experience and expertise
ONE AND ONLY CONCERN:
our client’s satisfaction.