Available positions

Collection Agent

Job description

You are goal oriented, tenacious and a fine negotiator? The collection agent job is for you!

On a daily basis, the collection agent:

• Communicates by phone or in writing with the debtor;
• Applies an approach based on respect, listening, negotiating and communicating in order to promote collaboration to come to a final settlement;
• Addresses and solves collection problems by taking arrangements with the debtor;
• Analyses documents and updates the debtor’s information.

What we are looking for:

• Ease and speed with the computer system as a whole;
• Ability to persuade;
• Demonstrate and act with respect and discernment;
• Strong communication skills.

What we offer:

• Flexible and personalized hours
• Group registered retirement savings plans (RRSP), and group insurances
• Advantageous bonuses added to the hourly rate;
• 2 days of ‘’quality of life’’ paid, in addition to the leaves offered by the Labour standards
• Day off on the hiring anniversary
• Career advancement possibilities
• A work environment based on respect and well-being
• & more!